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POV
Perspectives on the forces shaping media and growth—focused on what matters, why it matters, and how to think about it.


Chatbot Users May Be “Super Intentional.” So Why Is Intent Getting Harder to Measure?
A few weeks ago, while auditing engagement data for a client campaign, the numbers looked solid at first glance. But a closer look at the traffic patterns revealed something worth examining. It wasn’t fraud in the traditional sense. It was legitimate-looking activity that the ad platform had learned from and optimized against. Around the same time, we were doing what a lot of people now do: using an AI chatbot to research a product. In this case, it was a robot vacuum. Not a
Jul 13 min read


Is DOOH Built for Reach—or for Remembering?
Digital out-of-home (DOOH) is evolving fast. Bigger screens, better creative tooling, more sophisticated reporting. But the planning model hasn't kept up. We still talk like every "impression" equals a moment of real attention. That gap matters—because DOOH doesn't primarily have a measurement problem. It has an attention problem. Impressions vs. Reality Most DOOH is still bought on reach, frequency, and impressions. Useful planning metrics—but they sidestep the question your
May 113 min read


Platform Metrics vs. Business Reality: A Measuring Problem We All Share
One question comes up consistently across brands at every stage of growth: How do you actually measure the impact of your media placements? It sounds straightforward. But in practice, it's one of the harder problems in media — because platforms are designed to report their own version of success, not yours. Each channel emphasizes what it does best: Social highlights likes, comments, and shares — signals of engagement and community response Video emphasizes views and completi
Mar 303 min read


CTV Advertising Modernization: Why Streaming Needs a Reset
Streaming arrived with a clear value proposition: a cleaner ecosystem, smarter technology, and a viewing experience finally built around the consumer. Today, that promise is fractured. Costs are rising. Viewer experience is deteriorating. And the advertising infrastructure behind streaming still relies on legacy practices that no longer fit the way TV is consumed. The problem isn’t the content. It’s incentives and operations that never modernized for the streaming era. Stream
Feb 193 min read


The Ad Industry Can’t Keep Running From Journalism — Here’s How We Lead It Back
Avoidance is a natural human response when the stakes feel high — but in advertising, avoidance often pushes brands away from opportunity rather than toward safety. Brands aren’t avoiding news because journalism is inherently unsafe — they’re avoiding it because our industry has allowed perception to overshadow context. One viral screenshot can escalate quickly, so brand teams (marketing, governance, etc.) widen their guardrails to "minimize" risk. Ad Agencies and their media
Feb 113 min read
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